Privacy Statement

Burlingame/SFO Chamber of Commerce

Last updated: January 19, 2026

The Burlingame/SFO Chamber of Commerce (“Chamber,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website (the “Site”). This Privacy Statement explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect personal and business information when you interact with the Site, including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Job title
  • Website and social media links
  • Messages or other information submitted through forms

This information may be collected directly from you or provided as part of Chamber membership.

2. Member Accounts & Directory Information

Membership accounts may be associated with individuals, businesses, or both.

Information submitted for the Chamber’s member directory is intended for public display and marketing purposes. Members are responsible for ensuring that their listings are accurate and current.

Members should omit any information they do not wish to be publicly displayed or used for marketing. The Chamber is not responsible for information voluntarily submitted for public listing.

3. Communications

We may send communications including:

  • Newsletters
  • Event announcements
  • Membership-related messages
  • Administrative or operational notices

Communications may be delivered through Constant Contact, Stripe, the Site itself, or other Chamber-managed systems.

You may opt out of marketing communications where applicable. Certain administrative or membership-related communications may be required and cannot be opted out of.

4. Cookies, Analytics & Tracking

The Site uses cookies and similar technologies for:

  • Website analytics
  • User preferences
  • Login and session management

We use tools such as Google Analytics and Google Search Console to understand how the Site is used and to improve performance.

A cookie banner is displayed on the Site with additional information about cookie usage and how to manage preferences.

The Chamber does not sell, broker, or monetize personal data, and does not use personal data for advertising profiling.

5. Third-Party Services

The Chamber works with third-party service providers to operate the Site and related services, including:

  • Analytics providers
  • Email and communications platforms
  • Event registration platforms
  • Payment processors

Only the minimum information required to provide these services is shared. Third-party providers are governed by their own privacy policies, and the Chamber is not responsible for their practices.

6. Data Security

The Chamber uses reasonable administrative and technical safeguards to protect personal information.

  • Data is encrypted at rest
  • Communications to and from the server are encrypted

While we take security seriously, no system can be guaranteed to be 100% secure, and we cannot guarantee absolute security of information.

7. Data Retention

Personal information is retained only as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, or support Chamber operations. Retention periods may vary depending on the type and purpose of the data.

8. Children’s Privacy

The Site is not intended for children under the age of 13, and the Chamber does not knowingly collect personal information from children.

9. Your Rights

You may request to:

  • Access personal information we hold about you
  • Correct inaccurate information
  • Request deletion of information, where feasible and permitted by law

All privacy-related requests must be made in writing via physical mail.

10. Changes to This Privacy Statement

The Chamber may update this Privacy Statement from time to time. Updates will be posted on the Site with a revised “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the updated statement.

11. Contact Information

All privacy inquiries and requests must be submitted in writing via physical mail to:

Burlingame/SFO Chamber of Commerce
417 California Drive
Burlingame, CA 94010